Reviews


Air Conditioner Repair in Castroville, TX, 78009

“A technician William understood all AC concepts in order for him to troubleshoot and resolve the issue. He is very well-trained and is very knowledgeable. Thank you very much, Billy.”
- James C.

Air Conditioner Repair in Castroville, TX, 78009

“Mr. Meyer was our technician and he was great! He checked the AC unit inside our house and out and resolved the issue in less than an hour. I truly appreciate the honesty and thorough check he provided. Thank you! Best company to work with!”

- Donna E.

Air Conditioner Maintenance in Castroville, TX, 78009

“I have used Lonestar for over a year and cannot say enough good things about my experiences. Every visit is met with kindness and professionalism. Theres no pressure to “buy” but I am provided with a clear outlook on our system and potential needs in the future and everything is reasonably priced. This is how service should be.”

- Kris K.

Other Replacement in Dunlay, TX, 78861-5810

“He was very nice and knowledgeable. Took good care of my needs.”

- Karen B.

Air Conditioner Maintenance in Hondo, TX, 78861

“The techs from Lonestar give prior notice, and arrive on time. They are always extremely professional, polite, respectful and highly efficient! The get right to work and review all work done when finished. They keep our AC and heating system in top shape. Lonestar has been our AC company for years now. They are a local business that serves our community! Thanks y'all!”

- Gustavo A.

Air Conditioner Maintenance in Castroville, TX, 78009

“I am a LoneStar comfort club GOLD member.
The plan includes "Repair Warranty" 2 years.
Outdoor unit capacitor was replaced, though still working, due to "out of compliance capacitance".
This capacitor clearly stated, "5 year unconditional warranty" AND was installed by Lone Star less than 2 years ago.
I was invoiced for a $133 WARRANTY PROCESSING FEE. There is no "*" noted on the protection plan indicating a "FEE" for "WARRANTY" work.
To make matters worse the capacitor was replaced with the "same" manufacturer's capacitor. Might be looking at another failure in less than two years!!!!!

I suspect I'd have been better off not paying the protection plan, capacitor failing and having another service provider fix it.

PS
The only reason for a 2 star vs. 1 star rating is that the tech, Keldon, did excellent service work and confirmed LS comfort services management recommended replacing the still functioning capacitor.”

- Paul L.

Air Conditioner Installation in Devine, TX, 78016-0056

“Absolutely best company to service or replace your home air conditioning system! They are knowledgeable and send capable technicians who show by their expertise, they know the business!”

- Nikki H.

Air Conditioner Maintenance in Castroville, TX, 78253

“Billy was very courteous and did a great job explaining everything he did.”

- Tobe W.

New Customer AC Diagnostic Maintenance in Rio Medina, TX, 78066

“Billy Meyer was courteous, informative and efficient!”

- Brian B.

Air Conditioner Repair in San Antonio, TX, 78253

“Brandon quickly diagnosed the problem with the system. He provided us with several options for the repairs based on our budget and explained everything thoroughly. While the parts weren't ready immediately, he did get them and returned to make the necessary repairs later in the evening to get us AC. Exceptional customer service and work. Will be a repeat customer.”

- Edmund S.
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